Customer Service

Balancing Team Dynamics & Positive Team Culture Creation

2min read
Sean Chevell Sean Chevell Kinektion
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A positive and dynamic team culture is essential for the success of any sales team. A team with a diverse range of backgrounds, experiences, and preferred social communication styles brings a wealth of knowledge and perspectives to the table. But you do need to navigate this carefully... Here's how.

As any sales professional knows, selling is a tough job. It requires a lot of hard work, persistence, and resilience. It can also be stressful, with long hours and tough competition. That's why it's so important for sales teams to have a positive and supportive culture, but it is equally important to have a dynamic Sales Team. 

But for many Sales Managers, finding that balance of building a dynamic sales Team, whilst creating a positive Team Culture can be really tricky

There are typically four types of sales professionals that can be found on a sales team: hunters, farmers, consultants, and relationship builders. Each type brings unique strengths and skills to the team, and it is important for a sales team to have a good balance of these different types.

It is important for a sales team to have a good balance of these different types of sales professionals, as each brings unique strengths to the table. No one particular type of sales professional is better than the others; instead, it is the combination of these different types that makes for a strong and effective sales team.

However, it is of primary importance that Sales Managers and their Sales Teams undersand the differences when it comes to preferred social communication styles, so that they can flex their approach when dealing with people that are perhaps different from themselves. Failing to do this can sometime lead to underlying unrest and creative a negative vibe within the Team.

Unfortunately, one negative person on a team can have a significant impact on team culture and sales performance. Negative attitudes and behaviors can be contagious, and if left unchecked, can spread throughout the team and create a toxic work environment. This can lead to increased conflict, decreased morale, and lower productivity.

In terms of sales performance, a negative team member can also have a detrimental impact. Customers and clients may be turned off by a salesperson who is negative or unenthusiastic, and this can lead to lost sales. A negative team member may also be less motivated and less likely to put in the extra effort required to close a sale, further impacting the team's overall performance.

It is important for teams to address negative attitudes and behaviors as soon as they arise, in order to prevent them from spreading and negatively impacting the team's culture and performance. Understanding individuals' preferred social communication styles is, in my opnion, one of the easiest and most effective ways to break down barriers and resolve conflict.

A positive team culture is essential for the success of any sales team. It helps to foster collaboration, increase morale, and ultimately drive better sales performance. So, if you're a sales leader, don't underestimate the power of a positive team culture. Take the time to build a positive and supportive work environment, and watch your team thrive.

We have put together a PDF outlining the typical four different preferred social communication preferences along with some tips on how you can navigate discussions, with both your Team & Customers, with greater effect

Click Here:

https://b2bapp.io/forms/Kinektion/dbfec0440a0ec96209c2836f236745ccd1e5e0b4

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